PRIVACY POLICY
Privacy Policy
How we handle personal information for inquiries, appraisal requests, and purchase consultation.
POLICY
We handle important information carefully and only as needed.
Gyokurinken Co., Ltd. handles personal information obtained through antique and fine art appraisal, purchase, sales, store visits, and inquiries in accordance with applicable laws and this policy.
Last updated
May 27, 2026
SUMMARY
Key Practices
Form Data
Name, email, phone number, inquiry details, and appraisal request details are used for confirmation and reply.
Cookies and Analytics
Cookies may be used to understand visits, improve convenience, and refine website content.
Security
We take necessary measures to prevent unauthorized access, loss, alteration, and leakage.
Disclosure Requests
Requests for disclosure, correction, or suspension are handled after identity confirmation.
1. Collection of Personal Information
We collect personal information within the necessary scope when you contact us, request appraisal, consult about purchase, book a visit, or communicate by email or phone.
- Name, email address, and phone number
- Address, region, and preferred visit time
- Inquiry details, appraisal item descriptions, photos, and related materials
- Information needed for transactions, delivery, payment, and identity confirmation
2. Purpose of Use
Personal information is used within the following purposes.
- Replying to inquiries, appraisal requests, and purchase consultation
- Confirming items, estimates, store visits, and delivery arrangements
- Identity confirmation, transaction management, and after-sales support
- Website operation, quality improvement, and prevention of misuse
- Responding to legal or administrative requests
3. Provision to Third Parties
We do not provide personal information to third parties except where required by law, with consent, or where necessary for business operations such as delivery companies and payment providers.
4. Outsourcing
We may outsource email delivery, server management, payment, delivery, analytics, and similar operations. In such cases, we select vendors appropriately and provide necessary supervision.
5. Cookies and Access Analytics
This website may use cookies and similar technologies to improve convenience, understand access trends, and improve content. You may disable cookies in your browser, but some functions may not work properly.
6. Security Measures
We take necessary and appropriate security measures, including access control, permission management, communication protection, and review of retention periods, to prevent leakage, loss, alteration, and unauthorized access.
7. Disclosure, Correction, and Suspension
When we receive a request from the individual for disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision, we respond in accordance with law after identity confirmation.
8. Changes to This Policy
This policy may be changed in response to legal updates, service changes, or operational improvements. Important changes will be announced on this website.
CONTACT
Personal Information Inquiries
For questions about this policy or our handling of personal information, please contact us below.
Gyokurinken Co., Ltd.Kashin Building 201, 130-4 Fukakusa Shimogawaracho, Fushimi-ku, Kyoto-shi, KyotoPlease use the inquiry formPlease use the inquiry form